TAFE College New South Wales, Australia

Nothing beats instant communication for timely response to ensure school safety and productivity. Since 2017, TAFE NSW has been centrally managing 130 campuses across 809,000 kilometers. To communicate and coordinate with their school personnel, some sites were using two-way radios while more regional campuses were relying on mobile phones. TAFE wanted an ‘all-in-one’ communication platform to connect all users and the Virtual Trunk solution became a perfect match. The unified communication provided a channel matrix for each campus to have their own working channel and a second channel as a priority channel in every TAFE radio that is utilised by the Control Room back in Ultimo Sydney. The biggest draw was achieving a wider coverage without the massive investments in new infrastructure setup, device costs and network fees.