HOSPITALITY

 

Sheraton Maldives Full Moon Resort and Spa

What constitutes truly great luxury hotel service? Ensuring everything works as expected. The Sheraton Maldives Full Moon Resort and Spa is a 5-star beach resort with 176 guest rooms ranging from beach cottages to over water villas – all furnished in tropical style. Come rain or sunny days, their buggy service is always in high demand and coordinating with buggy drivers poses a constant challenge. After a month’s trial, the resort deployed Virtual Trunk solutions within a day. Now their buggy drivers receive timely calls, thanks to reliable radios and comfortable headsets. 

 
 

Ritz Carlton Langkawi Malaysia

Creating a memorable experience which guests want to repeat and tell their friends is the ultimate reward for luxury hotel operators. The Ritz Carlton Langkawi Malaysia knows delighting their guests starts right where they are picked up at the ferry terminal. To avoid pick-up delays, the resort must ensure their communication network be fail-safe. Virtual Trunk solutions provide reliable coverage that is island-wide without the additional infrastructure and high costs. What remains high is the employee productivity for all job requests within the resort and pick-up services at the ferry terminal.